Cancellation, Refund Policy

Cancellation, Refund Policy

1) Money-back Guarantee

If you are not completely satisfied with these digital business profile services and you terminate your account within fifteen (15) days of signing up for the reseller business with cardandprofile.in, you will be given a refund of the amount excluding our service charge. This money-back guarantee only applies to reseller’s fee and not applicable for individual card.

2) Cancellations and Refunds

Refunds Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, cancelled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund. Violations of this Agreement will waive your rights under the refund policy.

  • Cancellation Process.
  • a) You can contact us through email for terminate or cancel the Services. If you cancel the Services, you are obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation. If you request to suspend or cancel your customer account, your access to the control panel will be suspended and you will not be able to access the billing system to renew products or services or to update your account information. Once you cancel your reseller account all business cards creates under your account also will suspended. Once we receive, the refund request will then give a full refund (excluding a service charge and we are unable to refund the used DBC cost of your order).
  • b) Refund amount will take 7-10 Business Days to credit your account) We will not issue refunds for products purchased through other entities, such as distributors or retail partners. Please note that if you have pending orders outstanding on your account at the time you cancel your account, we will continue to process those orders. If we are unable to fulfil any orders, the charges for such orders will be reversed and we reserve the right to cancel such orders.

2) Termination

We may terminate your access to the Services, in whole or in part, including deletion or confiscation of all files, content, without notice in the event that:

  • (i) you fail to pay any fees due hereunder ;
  • (ii) you violate the terms and conditions of this Agreement;
  • (iii) your conduct may harm CAP users, cause CAP or others to incur liability, or disrupt CAP business operations (as determined by CAP in its sole discretion);
  • (iv) you are abusive toward CAPs staff in any manner; or
  • (v) for any other lawful reason, including to comply with applicable law, or as otherwise specified in this Agreement. In such event, CAP will not refund to you any fees paid in advance of such termination, and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such termination. Upon termination of the services for any reason, user content, user business cards, and other data may be deleted.

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